Terms of Service – Version 3
Last Updated: October 3, 2025
This page explains the terms by which all users (“you” and “your”) may download, install, copy, access or use Divergence Neuro Technologies Inc.’s (“we”, “our” and “us”) software, including any future updates, upgrades or versions of the software (collectively, the “Software”) and any associated products and services made available by us or on our behalf from time to time including, but not limited to, our websites, widgets, computer programs, platforms, mobile applications, and training courses and programs (collectively, the “Services”) and accompanying documents, information, manuals or other related materials provided by us as part of, or in connection with the Software. By accessing or using the Software and/or the Services, you signify on your behalf and any person or entity that you represent that you have read, understood, and agree to be bound by these Terms of Service (the “Agreement”). We reserve the right to make unilateral modifications to these terms and will provide notice of these changes as described in Section 21 below.
If you are a business, company, institution or other legal entity, you may permit Authorized Users to access and use the Software or the Services in compliance with this Agreement. “Authorized User(s)” mean the following users that you authorize to access or use the Services on your behalf: (a) your employees, agents, or independent contractors; (b) others such as clients, students, or subscribers where the Services is provided to your end user customers together with your other services and not on a standalone basis; or (c) other users expressly authorized to use and access the Services by us.
The Software and the Services are for information purposes only and are not intended to be used for any other purpose, including medical or diagnostic-related purposes.
(b) License Grant Subject to the terms and conditions of this Agreement and subject to your payment of all applicable fees (including applicable fees for all of your Authorized Users), we hereby grant you and your Authorized Users a limited, personal, non-transferable, non-sub-licensable, and non-exclusive license to install and use a single copy of the Software for your information and personal and internal business and research purposes, together with any applicable Services (the “License”). Except to the extent that you are authorized by us in writing (in which case additional and/or different terms and conditions may apply to you), you are not permitted to provide or resell the Software or the Services to anyone on a standalone basis. You agree to ensure that Authorized Users comply with the terms of this Agreement and all applicable fees for the Services are paid to us in relation to the use of the Services by all Authorized Users. We reserve all rights not expressly granted herein in the Software, the Services and our content. We may terminate this License, in whole or in part, at any time for any reason or no reason.
The rights granted to you in this Agreement are subject to the following restrictions:
Unless otherwise indicated, any future release, update, or other addition to the functionality of the Software and Services shall be subject to this Agreement.
(c) User-Generated Content
For the purposes of this Agreement, “User Content” means any text, feedback, ideas, suggestions, documents, proposals, photographs, electroencephalogram (EEG) recordings or other data and information you or anyone acting on your behalf submits to us including, without limitation, through online and mobile services made available by or on behalf of us from time to time including, but not limited to, the Services. You represent that your User Content: (a) will not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights, or rights of privacy; (b) will not violate any Applicable Laws; (c) will not be obscene or contain child pornography; (d) will not contain software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; and (e) will not be defamatory, unlawfully threatening or harassing, harmful to minors or others in any way, or otherwise offensive or inappropriate.
(d) Personally Identifiable User Generated Data
For the purposes of this Agreement, “Personally Identifiable User Generated Data” means User Content that identifies you or your Authorized Users and is considered personal information in accordance with applicable privacy and data protection laws. For clarity, Personally Identifiable User Generated Data does not include de-identified and/or aggregated information. You hereby grant to us a revocable, non-exclusive, worldwide, royalty-free license, to reproduce, distribute, transmit, publicly perform, publicly display, digitally perform, modify, create derivative works of, and otherwise use Personally Identifiable User Generated Data in any manner and at any time only so far as required to deliver the Software, our products and the Services. You waive any rights of publicity, moral or other similar such right with respect to Personally Identifiable User Generated Data while used in accordance with the preceding sentence.
(e) Non-Personally Identifiable User Generated Data
For the purposes of this Agreement, “Non-Personally Identifiable User Generated Data” means all User Content except for Personally Identifiable User Generated Data. You hereby grant to us a perpetual, irrevocable, non-exclusive, worldwide, royalty-free license, with the right to sublicense, to reproduce, distribute, transmit, publicly perform, publicly display, digitally perform, modify, create derivative works of, and otherwise use and commercially exploit Non-Personally Identifiable User Generated Data in any manner and at any time. You waive any rights of publicity, moral or other similar such right with respect to the Non-Personally Identifiable User Generated Data.
(f) No Representation Regarding Local Laws
We make no representation that the Software, the Services and/or the materials contained, described or offered by the Software and/or Services are accurate, appropriate or available for use in all jurisdictions, or that this Agreement complies with the laws of any particular country. Users of the Software and the Services use the Software and the Services on their own initiative and are responsible for compliance with all Applicable Laws. Notwithstanding anything to the contrary, you agree that you will not access the Software or the Services from any territory where it is illegal, and that you are solely responsible for compliance with all Applicable Laws.
(g) Training Courses, Programs and Services
We may make online self-help as well as custom training courses, programs and services available to you from time-to-time. Any and all training content and materials are provided as-is. We do not guarantee these resources to be free from errors or to be an accurate representation of the current capabilities of the Services.
If you have purchased any of our custom training packages, you are fully responsible for providing us with any and all information that we need to customize and complete the training program. You are also fully responsible for ensuring that all applicable personnel are made available at the designated times outlined in the training curriculum and schedule. The number of hours and sessions included in any custom training package will be listed in the package description at the time of purchase. Unless otherwise stated in the training package description, training will be conducted remotely using remote presentation tools, is for up to five (5) trainees and will be delivered over the course of one (1) month. We have no obligation to repeat any training sessions if you or any of your personnel fail to attend or if the training content does not meet your expectations.
All right, title and interest in and to the training materials belongs solely to us. If you have purchased and paid for a custom training program, we will grant you and your specified trainees a limited, personal, non-transferable, non-sub-licensable, and non-exclusive license to use and reproduce one copy of the training materials provided to you by us solely for the purposes of such applicable training program and following completion of such training program solely for your own internal business purposes.
(b) Compensation Collection Payment processing services for the Services are provided by a payment processor and you are subject to the applicable payment processor services agreement. By agreeing to the Agreement or continuing to use the Services, you agree to be bound by such payment processor services agreement, as it may be modified by the payment processor from time to time.
(c) Changes to Fees Subject to your agreement to pay additional amounts, incremental fees may be charged where new or additional functions are added or become available to you.
(d) Non-Circumvention of Fees You shall not circumvent fees that would otherwise be due and payable, including without limitation creating multiple user accounts or accessing, modifying, tampering with, exploiting or otherwise using the Services and/or the Software to circumvent fees.
(e) Gift and Promotional Codes We or our partners may offer gift and promotional codes to users of the Services. Certain codes may be redeemed for gift or promotional credits applied to your account, which then may be used to purchase eligible content on our platform, subject to the terms included with your codes. Other codes may be directly redeemable for specific content. These codes and credits, as well as any promotional value linked to them, may expire if not used within the period specified in your account. Gift and promotional codes offered by us may not be refunded for cash, unless otherwise specified in the terms included with your codes or as required by applicable law. Gift and promotional codes offered by a partner are subject to that partner’s refund policies. If you have multiple saved credit amounts, we may determine which of your credits to apply to your purchase. Please review any terms included with your codes for more details.
(f) Reports, Records and Audit You must ensure that you, and anyone representing you, comply with our ordering and reporting requirements in effect from time-to-time, which may include providing us with written reports on the use of the Services by you and your Authorized Users in the format, for the period and within the timelines as specified by us. To permit us to confirm compliance with this Agreement and Applicable Laws, while this Agreement remains in effect and for a period of two (2) years thereafter, you must keep accurate records including records about: (a) the use of the Services by you and your Authorized Users; (b) any use of our trademarks and other intellectual property; and (c) compliance with the obligations of this Agreement. To assure such compliance, we and/or our auditors may inspect, both while this Agreement remains in effect and for a period of two (2) years thereafter, such records from time-to-time. Any such audits shall be conducted during regular business hours and shall not interfere unreasonably with your normal activities. If an audit reveals that you, or an Authorized User, has not complied with the obligations of this Agreement, you may be required to pay our reasonable costs of conducting the audit.
Switzerland
(a) New Accounts. As of November 1, 2025 if you are a new customer with a business that is resident or otherwise operates in the country of Switzerland, you must work with and under the supervision of Neuroflex. Neuroflex is an operating partner organization in Switzerland with the authority to deliver, operate and administer the Services. You must create your account with Neuroflex in order to operate within the geographical boundaries of Switzerland. Please contact Neuroflex directly for service (neuroflex.ch). We reserve the right to cancel and/or remove any account that is found to be directly using the Services to operate in Switzerland in contravention of this clause.
(b) Existing Accounts. If your account existed prior to November 1, 2025 and you are already providing service in Switzerland then you are not required to work directly with Neuroflex. However, you will be limited to operating in the cantons of Geneva, Vaud, Neuchâtel, and Jura (the “French Cantons”). If you wish to use the Services to expand into Switzerland or to work with clients outside of the French Cantons, you must contact Neuroflex and open an account with them. We reserve the right to cancel your account or remove any data associated with your account, or any part thereof, if we determine, in our sole discretion, that you have expanded your services into Switzerland or are otherwise providing service in Switzerland but outside of the French Cantons.